Fifth and final slice polish on top of @dlkakbs's docs + skill. Three things ship here: 1. Subscription renewal cron recipe (the #1 operational footgun). Microsoft Graph webhook subscriptions expire at 72 hours max and don't auto-renew. The shipped operator runbook mentioned `maintain-subscriptions --dry-run` as a "daily or periodic check" but never told operators how to actually automate it. Without a scheduled job, any production deployment silently stops ingesting meetings three days after go-live. Adds an "Automating subscription renewal (REQUIRED for production)" section to website/docs/guides/operate-teams-meeting-pipeline.md with three concrete options and copy-pasteable configs: - Option 1: Hermes cron (`hermes cron add --schedule "0 */12 * * *" --script-only --command "hermes teams-pipeline maintain-subscriptions"`) - Option 2: systemd service + timer (12h cadence, Persistent=true so missed runs catch up after reboots) - Option 3: plain crontab with a wrapper that sources .env for credentials Go-Live Checklist gains a bolded mandatory item for the schedule being in place, with a cross-link to the section. website/docs/user-guide/messaging/teams-meetings.md adds a `::⚠️::` admonition right after the manual `subscribe` examples so anyone who creates a subscription manually is told the same day that it will silently expire in 72 hours. 2. Sidebar wiring. Shela's new docs pages (teams-meetings.md and operate-teams-meeting-pipeline.md) weren't in website/sidebars.ts, so they were orphaned URLs — reachable only if someone knew the path. Wired teams-meetings into Messaging Platforms next to the existing teams entry, and operate-teams-meeting-pipeline into Guides & Tutorials next to microsoft-graph-app-registration from PR #21922. Adjacent placement keeps the related pages discoverable from each other. 3. SKILL.md rewrite (v1.0.0 → v1.1.0). The original skill had five Turkish-only trigger phrases, which works in a Turkish-speaking session but doesn't match English triggers. Rewrote the skill to: - Describe triggers by intent instead of exact phrases, with explicit "works in any language" framing and example phrases in both English and Turkish. - Add a Decision Tree section covering the three most common user asks (missing summary, setup verification, re-run request) and the specific CLI command sequence for each. - Add a dedicated "Critical pitfall: Graph subscriptions expire in 72 hours" section that tells the agent exactly what to do when a user reports "worked yesterday, nothing today" — the most common operational failure mode. - Expand the command reference into three labeled groups (Status and inspection / Re-running and debugging / Subscription management) so the agent can reach for the right command without scanning. - Add cross-links to all four related docs pages (Azure app registration, webhook listener setup, full pipeline setup, operator runbook). Validation: - npm run build: all new pages route, anchor to #automating-subscription-renewal-required-for-production resolves from both the runbook TOC and the teams-meetings.md admonition. - scripts/run_tests.sh on the relevant test suites (607 tests): all pass.
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| title | description |
|---|---|
| Operate the Teams Meeting Pipeline | Runbook, go-live checklist, and operator worksheet for the Microsoft Teams meeting pipeline |
Operate the Teams Meeting Pipeline
Use this guide after you have already enabled the feature from Teams Meetings.
This page covers:
- operator CLI flows
- routine subscription maintenance
- failure triage
- go-live checks
- rollout worksheet
Core Operator Commands
Validate the config snapshot
hermes teams-pipeline validate
Use this first after any config change.
Inspect token health
hermes teams-pipeline token-health
hermes teams-pipeline token-health --force-refresh
Use --force-refresh when you suspect stale auth state.
Inspect subscriptions
hermes teams-pipeline subscriptions
Renew near-expiry subscriptions
hermes teams-pipeline maintain-subscriptions
hermes teams-pipeline maintain-subscriptions --dry-run
Automating subscription renewal (REQUIRED for production)
Microsoft Graph subscriptions expire in at most 72 hours. If nothing renews them, meeting notifications silently stop after 3 days and the pipeline looks "broken." This is the #1 operational failure mode for any Graph-backed integration.
You MUST run maintain-subscriptions on a schedule. Pick one of these three options:
Option 1: Hermes cron (recommended if you already run the Hermes gateway)
Hermes ships a built-in cron scheduler. Add a script-only cron job that runs every 12 hours (gives 6x headroom against the 72h expiry window):
hermes cron add \
--name "teams-pipeline-maintain-subscriptions" \
--schedule "0 */12 * * *" \
--script-only \
--command "hermes teams-pipeline maintain-subscriptions"
Verify it was registered and inspect the next run time:
hermes cron list
hermes cron show teams-pipeline-maintain-subscriptions
Option 2: systemd timer (recommended for Linux production deployments)
Create /etc/systemd/system/hermes-teams-pipeline-maintain.service:
[Unit]
Description=Hermes Teams pipeline subscription maintenance
After=network-online.target
[Service]
Type=oneshot
User=hermes
EnvironmentFile=/etc/hermes/env
ExecStart=/usr/local/bin/hermes teams-pipeline maintain-subscriptions
And /etc/systemd/system/hermes-teams-pipeline-maintain.timer:
[Unit]
Description=Run Hermes Teams pipeline subscription maintenance every 12 hours
[Timer]
OnBootSec=5min
OnUnitActiveSec=12h
Persistent=true
[Install]
WantedBy=timers.target
Enable:
sudo systemctl daemon-reload
sudo systemctl enable --now hermes-teams-pipeline-maintain.timer
systemctl list-timers hermes-teams-pipeline-maintain.timer
Option 3: Plain crontab
0 */12 * * * /usr/local/bin/hermes teams-pipeline maintain-subscriptions >> /var/log/hermes/teams-pipeline-maintain.log 2>&1
Make sure the cron environment has the MSGRAPH_* credentials. Simplest fix: source ~/.hermes/.env at the top of a wrapper script that crontab calls.
Verifying renewal is working
After you've set up the schedule, check renewal activity after the first scheduled run:
hermes teams-pipeline subscriptions # should show expirationDateTime advanced
hermes teams-pipeline maintain-subscriptions --dry-run # should show "0 expiring soon" most of the time
If you ever see your Graph webhook mysteriously "stop working" after exactly ~72 hours, this is the first thing to check: did the renewal job actually run?
Inspect recent jobs
hermes teams-pipeline list
hermes teams-pipeline list --status failed
hermes teams-pipeline show <job-id>
Replay a stored job
hermes teams-pipeline run <job-id>
Dry-run meeting artifact fetches
hermes teams-pipeline fetch --meeting-id <meeting-id>
hermes teams-pipeline fetch --join-web-url "<join-url>"
Routine Runbook
After first setup
Run these in order:
hermes teams-pipeline validate
hermes teams-pipeline token-health --force-refresh
hermes teams-pipeline subscriptions
Then trigger or wait for a real meeting event and confirm:
hermes teams-pipeline list
hermes teams-pipeline show <job-id>
Daily or periodic checks
- run
hermes teams-pipeline maintain-subscriptions --dry-run - inspect
hermes teams-pipeline list --status failed - verify the Teams delivery target is still the correct chat or channel
Before changing webhook URLs or delivery targets
- update the public notification URL or Teams target config
- run
hermes teams-pipeline validate - renew or recreate affected subscriptions
- confirm new events land in the expected sink
Failure Triage
No jobs are being created
Check:
msgraph_webhookis enabled- the public notification URL points to
/msgraph/webhook - the client state in the subscription matches
MSGRAPH_WEBHOOK_CLIENT_STATE - subscriptions still exist remotely and are not expired
Jobs stay in retry or fail before summarization
Check:
- transcript permissions and availability
- recording permissions and artifact availability
ffmpegavailability if recording fallback is enabled- Graph token health
Summaries are produced but not delivered to Teams
Check:
platforms.teams.enabled: truedelivery_modeincoming_webhook_urlfor webhook modechat_idorteam_idpluschannel_idfor Graph mode- Teams auth config if Graph posting is used
Duplicate or unexpected replays
Check:
- whether you manually replayed a job with
hermes teams-pipeline run - whether the sink record already exists for that meeting
- whether you intentionally enabled a resend path in your local config
Go-Live Checklist
- Graph credentials are present and correct
msgraph_webhookis enabled and reachable from the public internetMSGRAPH_WEBHOOK_CLIENT_STATEis set and matches subscriptions- transcript subscription is created
- recording subscription is created if STT fallback is required
ffmpegis installed if recording fallback is enabled- Teams outbound delivery target is configured and verified
- Notion and Linear sinks are configured only if actually needed
hermes teams-pipeline validatereturns an OK snapshothermes teams-pipeline token-health --force-refreshsucceedsmaintain-subscriptionsis scheduled (Hermes cron, systemd timer, or crontab — see Automating subscription renewal). Without this, Graph subscriptions silently expire within 72 hours.- a real end-to-end meeting event has produced a stored job
- at least one summary has reached the intended delivery sink
Delivery-Mode Decision Guide
| Mode | Use when | Tradeoff |
|---|---|---|
incoming_webhook |
you only need simple posting into Teams | simplest setup, less control |
graph |
you need channel or chat posting through Graph | more control, more auth and target config |
Operator Worksheet
Fill this out before rollout:
| Item | Value |
|---|---|
| Public notification URL | |
| Graph tenant ID | |
| Graph client ID | |
| Webhook client state | |
| Transcript resource subscription | |
| Recording resource subscription | |
| Teams delivery mode | |
| Teams chat ID or team/channel | |
| Notion database ID | |
| Linear team ID | |
| Store path override, if any | |
| Owner for daily checks |
Change Review Worksheet
Use this before changing the deployment:
| Question | Answer |
|---|---|
| Are we changing the public webhook URL? | |
| Are we rotating Graph credentials? | |
| Are we changing Teams delivery mode? | |
| Are we moving to a new Teams chat or channel? | |
| Do subscriptions need to be recreated or renewed? | |
| Do we need a fresh end-to-end verification run? |