hermes-agent/agent/error_classifier.py
kshitij 0554ef1aa3
fix(agent): fallback immediately on provider content-policy blocks (#33883)
* fix(agent): fallback immediately on provider content-policy blocks

Provider safety-filter refusals (e.g. OpenAI Codex 'flagged for possible
cybersecurity risk', OpenAI moderation 'violates our usage policies',
Anthropic safety-system rejections, Azure content_filter) are
deterministic decisions about a specific prompt. Retrying the same
prompt up to api_max_retries times just reproduces the same refusal and
burns paid attempts before surfacing the generic 'API failed after 3
retries — <provider message>' to Telegram / cron with no indication that
the failure came from the model provider rather than Hermes itself.

Classify these as a new FailoverReason.content_policy_blocked
(non-retryable, should_fallback=True) and route them through the
existing is_client_error path so the loop:
  - skips the 3x retry backoff
  - activates a configured fallback model immediately
  - emits a clear provider-safety message to the user (not the generic
    'Non-retryable error (HTTP None)') and surfaces actionable guidance
    when no fallback is configured (rephrase, narrow context, or set
    fallback_model in hermes config)
  - returns a final_response that explicitly tells the user this came
    from the model provider, so gateway delivery is unambiguous and
    cron last_status reflects the safety block rather than a vague
    'agent reported failure'

Patterns are intentionally narrow — verbatim refusal phrasings keyed to
specific provider safety pipelines, not generic words like 'policy' or
'violation' that would collide with billing / format / auth errors.
Regression guards in test_18028_content_policy_blocked.py verify
billing 402s, generic 400s, and OpenRouter account-level
provider_policy_blocked remain distinct classifications.

Salvaged from #18164 onto current main (file restructure: loop logic
moved from run_agent.py to agent/conversation_loop.py, _emit_status →
_buffer_status), broadened patterns beyond the original OpenAI Codex
cybersecurity case to cover OpenAI moderation, Anthropic safety system,
and Azure content_filter; added user-actionable guidance and a clear
final_response so cron/gateway surfaces the policy block instead of a
generic non-retryable error, and added a regression-guard test module
mirroring the is_client_error predicate.

Addresses #18028.

Co-authored-by: Kuan-Chieh Huang <kchuang1015@users.noreply.github.com>

* chore: add kchuang1015 to AUTHOR_MAP

---------

Co-authored-by: Kuan-Chieh Huang <kchuang1015@users.noreply.github.com>
2026-05-28 07:28:24 -07:00

1316 lines
52 KiB
Python

"""API error classification for smart failover and recovery.
Provides a structured taxonomy of API errors and a priority-ordered
classification pipeline that determines the correct recovery action
(retry, rotate credential, fallback to another provider, compress
context, or abort).
Replaces scattered inline string-matching with a centralized classifier
that the main retry loop in run_agent.py consults for every API failure.
"""
from __future__ import annotations
import enum
import logging
from dataclasses import dataclass, field
from typing import Any, Dict, Optional
logger = logging.getLogger(__name__)
# ── Error taxonomy ──────────────────────────────────────────────────────
class FailoverReason(enum.Enum):
"""Why an API call failed — determines recovery strategy."""
# Authentication / authorization
auth = "auth" # Transient auth (401/403) — refresh/rotate
auth_permanent = "auth_permanent" # Auth failed after refresh — abort
# Billing / quota
billing = "billing" # 402 or confirmed credit exhaustion — rotate immediately
rate_limit = "rate_limit" # 429 or quota-based throttling — backoff then rotate
# Server-side
overloaded = "overloaded" # 503/529 — provider overloaded, backoff
server_error = "server_error" # 500/502 — internal server error, retry
# Transport
timeout = "timeout" # Connection/read timeout — rebuild client + retry
# Context / payload
context_overflow = "context_overflow" # Context too large — compress, not failover
payload_too_large = "payload_too_large" # 413 — compress payload
image_too_large = "image_too_large" # Native image part exceeds provider's per-image limit — shrink and retry
# Model / provider policy
model_not_found = "model_not_found" # 404 or invalid model — fallback to different model
provider_policy_blocked = "provider_policy_blocked" # Aggregator (e.g. OpenRouter) blocked the only endpoint due to account data/privacy policy
content_policy_blocked = "content_policy_blocked" # Provider safety filter rejected this prompt — deterministic per-request, don't retry unchanged
# Request format
format_error = "format_error" # 400 bad request — abort or strip + retry
invalid_encrypted_content = "invalid_encrypted_content" # Responses replay blob rejected — strip replay state and retry
multimodal_tool_content_unsupported = "multimodal_tool_content_unsupported" # Provider rejected list-type content in tool messages (e.g. Xiaomi MiMo) — downgrade to text and retry
# Provider-specific
thinking_signature = "thinking_signature" # Anthropic thinking block sig invalid
long_context_tier = "long_context_tier" # Anthropic "extra usage" tier gate
oauth_long_context_beta_forbidden = "oauth_long_context_beta_forbidden" # Anthropic OAuth subscription rejects 1M context beta — disable beta and retry
llama_cpp_grammar_pattern = "llama_cpp_grammar_pattern" # llama.cpp json-schema-to-grammar rejects regex escapes in `pattern` / `format` — strip from tools and retry
# Catch-all
unknown = "unknown" # Unclassifiable — retry with backoff
# ── Classification result ───────────────────────────────────────────────
@dataclass
class ClassifiedError:
"""Structured classification of an API error with recovery hints."""
reason: FailoverReason
status_code: Optional[int] = None
provider: Optional[str] = None
model: Optional[str] = None
message: str = ""
error_context: Dict[str, Any] = field(default_factory=dict)
# Recovery action hints — the retry loop checks these instead of
# re-classifying the error itself.
retryable: bool = True
should_compress: bool = False
should_rotate_credential: bool = False
should_fallback: bool = False
@property
def is_auth(self) -> bool:
return self.reason in {FailoverReason.auth, FailoverReason.auth_permanent}
# ── Provider-specific patterns ──────────────────────────────────────────
# Patterns that indicate billing exhaustion (not transient rate limit)
_BILLING_PATTERNS = [
"insufficient credits",
"insufficient_quota",
"insufficient balance",
"credit balance",
"credits exhausted",
"credits have been exhausted",
"no usable credits",
"top up your credits",
"payment required",
"billing hard limit",
"exceeded your current quota",
"account is deactivated",
"plan does not include",
"out of funds",
"run out of funds",
"balance_depleted",
"model_not_supported_on_free_tier",
"not available on the free tier",
]
# Patterns that indicate rate limiting (transient, will resolve)
_RATE_LIMIT_PATTERNS = [
"rate limit",
"rate_limit",
"too many requests",
"throttled",
"requests per minute",
"tokens per minute",
"requests per day",
"try again in",
"please retry after",
"resource_exhausted",
"rate increased too quickly", # Alibaba/DashScope throttling
# AWS Bedrock throttling
"throttlingexception",
"too many concurrent requests",
"servicequotaexceededexception",
]
# Usage-limit patterns that need disambiguation (could be billing OR rate_limit)
_USAGE_LIMIT_PATTERNS = [
"usage limit",
"quota",
"limit exceeded",
"key limit exceeded",
]
# Patterns confirming usage limit is transient (not billing)
_USAGE_LIMIT_TRANSIENT_SIGNALS = [
"try again",
"retry",
"resets at",
"reset in",
"wait",
"requests remaining",
"periodic",
"window",
]
# Payload-too-large patterns detected from message text (no status_code attr).
# Proxies and some backends embed the HTTP status in the error message.
_PAYLOAD_TOO_LARGE_PATTERNS = [
"request entity too large",
"payload too large",
"error code: 413",
]
# Image-size patterns. Matched against 400 bodies (not 413) because most
# providers return a 400 with a specific image-too-big message before the
# whole request hits the 413 size limit. Anthropic's wording is the most
# important here (hard 5 MB per image, returned as
# "messages.N.content.K.image.source.base64: image exceeds 5 MB maximum").
_IMAGE_TOO_LARGE_PATTERNS = [
"image exceeds", # Anthropic: "image exceeds 5 MB maximum"
"image too large", # generic
"image_too_large", # error_code variant
"image size exceeds", # variant
# "request_too_large" on a request known to contain an image → image is
# the likely culprit; we still try the shrink path before giving up.
]
# Providers that follow the OpenAI spec strictly require tool message
# ``content`` to be a string. Some (Anthropic native, Codex Responses,
# Gemini native, first-party OpenAI) extend this to accept a content-parts
# list (text + image_url) so screenshots from computer_use survive. Others
# (Xiaomi MiMo, some Alibaba endpoints, a long tail of OpenAI-compatible
# providers) reject the list with a 400 — the patterns below are the most
# common error shapes we see. Recovery: strip image parts from tool
# messages in-place, record the (provider, model) for the rest of the
# session so we don't waste another call learning the same lesson, retry.
#
# See: https://github.com/NousResearch/hermes-agent/issues/27344
_MULTIMODAL_TOOL_CONTENT_PATTERNS = [
# Xiaomi MiMo: {"error":{"code":"400","message":"Param Incorrect","param":"text is not set"}}
"text is not set",
# Generic "tool message must be string" shapes
"tool message content must be a string",
"tool content must be a string",
"tool message must be a string",
# OpenAI-compat servers that reject list-type tool content with a
# schema-validation message
"expected string, got list",
"expected string, got array",
# Alibaba/DashScope variant
"tool_call.content must be string",
]
# Context overflow patterns
_CONTEXT_OVERFLOW_PATTERNS = [
"context length",
"context size",
"maximum context",
"token limit",
"too many tokens",
"reduce the length",
"exceeds the limit",
"context window",
"prompt is too long",
"prompt exceeds max length",
"max_tokens",
"maximum number of tokens",
# vLLM / local inference server patterns
"exceeds the max_model_len",
"max_model_len",
"prompt length", # "engine prompt length X exceeds"
"input is too long",
"maximum model length",
# Ollama patterns
"context length exceeded",
"truncating input",
# llama.cpp / llama-server patterns
"slot context", # "slot context: N tokens, prompt N tokens"
"n_ctx_slot",
# Chinese error messages (some providers return these)
"超过最大长度",
"上下文长度",
# AWS Bedrock Converse API error patterns
"input is too long",
"max input token",
"input token",
"exceeds the maximum number of input tokens",
]
# Model not found patterns
_MODEL_NOT_FOUND_PATTERNS = [
"is not a valid model",
"invalid model",
"model not found",
"model_not_found",
"does not exist",
"no such model",
"unknown model",
"unsupported model",
]
# Request-validation patterns — the request is malformed and will fail
# identically on every retry. Some OpenAI-compatible gateways (notably
# codex.nekos.me) return these as 5xx instead of the standard 4xx, which
# makes the generic "5xx → retryable server_error" rule misfire: the retry
# loop hammers the same deterministic rejection 3+ times, then the
# transport-recovery path resets the counter and does it again, producing
# a request flood. When a 5xx body carries one of these unambiguous
# request-validation signals, classify as a non-retryable format_error so
# the loop fails fast and falls back instead of looping.
_REQUEST_VALIDATION_PATTERNS = [
"unknown parameter",
"unsupported parameter",
"unrecognized request argument",
"invalid_request_error",
"unknown_parameter",
"unsupported_parameter",
]
# OpenRouter aggregator policy-block patterns.
#
# When a user's OpenRouter account privacy setting (or a per-request
# `provider.data_collection: deny` preference) excludes the only endpoint
# serving a model, OpenRouter returns 404 with a *specific* message that is
# distinct from "model not found":
#
# "No endpoints available matching your guardrail restrictions and
# data policy. Configure: https://openrouter.ai/settings/privacy"
#
# We classify this as `provider_policy_blocked` rather than
# `model_not_found` because:
# - The model *exists* — model_not_found is misleading in logs
# - Provider fallback won't help: the account-level setting applies to
# every call on the same OpenRouter account
# - The error body already contains the fix URL, so the user gets
# actionable guidance without us rewriting the message
_PROVIDER_POLICY_BLOCKED_PATTERNS = [
"no endpoints available matching your guardrail",
"no endpoints available matching your data policy",
"no endpoints found matching your data policy",
]
# Provider content-policy / safety-filter blocks. Distinct from
# ``provider_policy_blocked`` above (which is an OpenRouter *account*-level
# data/privacy guardrail) — these are *per-prompt* safety decisions made by
# the upstream model provider. They are deterministic for the unchanged
# request, so retrying the same prompt three times just reproduces the same
# block and burns paid attempts on a refusal. The recovery is to switch to a
# configured fallback model/provider immediately, or surface the block to
# the user with actionable guidance if no fallback exists.
#
# Patterns are intentionally narrow — each phrase is a verbatim string from
# a specific provider's safety pipeline, not a generic word like "policy" or
# "violation" that could collide with billing/auth/format errors:
# • OpenAI Codex cybersecurity refusal (gpt-5.5, the case from #18028)
# • OpenAI moderation refusal ("violates our usage policies", with
# "usage policies" disambiguating from billing's "exceeded ... policy")
# • Anthropic safety refusal ("prompt was flagged by ... safety system")
# • OpenAI Responses content filter
_CONTENT_POLICY_BLOCKED_PATTERNS = [
# OpenAI Codex (#18028) — message may arrive without an HTTP status
"flagged for possible cybersecurity risk",
"trusted access for cyber",
# OpenAI moderation — chat completions / responses
"violates our usage policies",
"violates openai's usage policies",
"your request was flagged by",
# Anthropic safety system
"prompt was flagged by our safety",
"responses cannot be generated due to safety",
# Generic content-filter wording seen on Azure / OpenAI Responses.
# ``content_filter`` (underscore) is the OpenAI-standard error/finish
# token surfaced verbatim by their SDKs when a request is blocked.
# ``responsibleaipolicyviolation`` is Azure OpenAI's error code.
# Deliberately NOT matching the space variant ("content filter") — it
# appears in benign config descriptions and tooltip text that providers
# echo back; the underscore form is provider-specific enough.
"content_filter",
"responsibleaipolicyviolation",
]
# Auth patterns (non-status-code signals)
_AUTH_PATTERNS = [
"invalid api key",
"invalid_api_key",
"authentication",
"unauthorized",
"forbidden",
"invalid token",
"token expired",
"token revoked",
"access denied",
]
# Anthropic thinking block signature patterns
_THINKING_SIG_PATTERNS = [
"signature", # Combined with "thinking" check
]
# Message-string patterns that indicate a provider-side timeout even when
# the exception type is generic (e.g. RuntimeError from a local shim that
# wraps a subprocess timeout). Checked before the type-based transport
# heuristics so custom-provider "timed out" errors don't fall through to
# the unknown bucket and get misreported as empty responses.
_TIMEOUT_MESSAGE_PATTERNS = [
"timed out",
"turn timed out",
"request timed out",
"deadline exceeded",
"operation timed out",
"upstream timed out",
]
# Transport error type names
_TRANSPORT_ERROR_TYPES = frozenset({
"ReadTimeout", "ConnectTimeout", "PoolTimeout",
"ConnectError", "RemoteProtocolError",
"ConnectionError", "ConnectionResetError",
"ConnectionAbortedError", "BrokenPipeError",
"TimeoutError", "ReadError",
"ServerDisconnectedError",
# SSL/TLS transport errors — transient mid-stream handshake/record
# failures that should retry rather than surface as a stalled session.
# ssl.SSLError subclasses OSError (caught by isinstance) but we list
# the type names here so provider-wrapped SSL errors (e.g. when the
# SDK re-raises without preserving the exception chain) still classify
# as transport rather than falling through to the unknown bucket.
"SSLError", "SSLZeroReturnError", "SSLWantReadError",
"SSLWantWriteError", "SSLEOFError", "SSLSyscallError",
# OpenAI SDK errors (not subclasses of Python builtins)
"APIConnectionError",
"APITimeoutError",
})
# Server disconnect patterns (no status code, but transport-level).
# These are the "ambiguous" patterns — a plain connection close could be
# transient transport hiccup OR server-side context overflow rejection
# (common when the API gateway disconnects instead of returning an HTTP
# error for oversized requests). A large session + one of these patterns
# triggers the context-overflow-with-compression recovery path.
_SERVER_DISCONNECT_PATTERNS = [
"server disconnected",
"peer closed connection",
"connection reset by peer",
"connection was closed",
"network connection lost",
"unexpected eof",
"incomplete chunked read",
]
# SSL/TLS transient failure patterns — intentionally distinct from
# _SERVER_DISCONNECT_PATTERNS above.
#
# An SSL alert mid-stream is almost always a transport-layer hiccup
# (flaky network, mid-session TLS renegotiation failure, load balancer
# dropping the connection) — NOT a server-side context overflow signal.
# So we want the retry path but NOT the compression path; lumping these
# into _SERVER_DISCONNECT_PATTERNS would trigger unnecessary (and
# expensive) context compression on any large-session SSL hiccup.
#
# The OpenSSL library constructs error codes by prepending a format string
# to the uppercased alert reason; OpenSSL 3.x changed the separator
# (e.g. `SSLV3_ALERT_BAD_RECORD_MAC` → `SSL/TLS_ALERT_BAD_RECORD_MAC`),
# which silently stopped matching anything explicit. Matching on the
# stable substrings (`bad record mac`, `ssl alert`, `tls alert`, etc.)
# survives future OpenSSL format churn without code changes.
_SSL_TRANSIENT_PATTERNS = [
# Space-separated (human-readable form, Python ssl module, most SDKs)
"bad record mac",
"ssl alert",
"tls alert",
"ssl handshake failure",
"tlsv1 alert",
"sslv3 alert",
# Underscore-separated (OpenSSL error code tokens, e.g.
# `ERR_SSL_SSL/TLS_ALERT_BAD_RECORD_MAC`, `SSLV3_ALERT_BAD_RECORD_MAC`)
"bad_record_mac",
"ssl_alert",
"tls_alert",
"tls_alert_internal_error",
# Python ssl module prefix, e.g. "[SSL: BAD_RECORD_MAC]"
"[ssl:",
]
# ── Classification pipeline ─────────────────────────────────────────────
def classify_api_error(
error: Exception,
*,
provider: str = "",
model: str = "",
approx_tokens: int = 0,
context_length: int = 200000,
num_messages: int = 0,
) -> ClassifiedError:
"""Classify an API error into a structured recovery recommendation.
Priority-ordered pipeline:
1. Special-case provider-specific patterns (thinking sigs, tier gates)
2. HTTP status code + message-aware refinement
3. Error code classification (from body)
4. Message pattern matching (billing vs rate_limit vs context vs auth)
5. SSL/TLS transient alert patterns → retry as timeout
6. Server disconnect + large session → context overflow
7. Transport error heuristics
8. Fallback: unknown (retryable with backoff)
Args:
error: The exception from the API call.
provider: Current provider name (e.g. "openrouter", "anthropic").
model: Current model slug.
approx_tokens: Approximate token count of the current context.
context_length: Maximum context length for the current model.
Returns:
ClassifiedError with reason and recovery action hints.
"""
status_code = _extract_status_code(error)
error_type = type(error).__name__
# Copilot/GitHub Models RateLimitError may not set .status_code; force 429
# so downstream rate-limit handling (classifier reason, pool rotation,
# fallback gating) fires correctly instead of misclassifying as generic.
if status_code is None and error_type == "RateLimitError":
status_code = 429
body = _extract_error_body(error)
error_code = _extract_error_code(body)
# Build a comprehensive error message string for pattern matching.
# str(error) alone may not include the body message (e.g. OpenAI SDK's
# APIStatusError.__str__ returns the first arg, not the body). Append
# the body message so patterns like "try again" in 402 disambiguation
# are detected even when only present in the structured body.
#
# Also extract metadata.raw — OpenRouter wraps upstream provider errors
# inside {"error": {"message": "Provider returned error", "metadata":
# {"raw": "<actual error JSON>"}}} and the real error message (e.g.
# "context length exceeded") is only in the inner JSON.
_raw_msg = str(error).lower()
_body_msg = ""
_metadata_msg = ""
if isinstance(body, dict):
_err_obj = body.get("error", {})
if isinstance(_err_obj, dict):
_body_msg = str(_err_obj.get("message") or "").lower()
# Parse metadata.raw for wrapped provider errors
_metadata = _err_obj.get("metadata", {})
if isinstance(_metadata, dict):
_raw_json = _metadata.get("raw") or ""
if isinstance(_raw_json, str) and _raw_json.strip():
try:
import json
_inner = json.loads(_raw_json)
if isinstance(_inner, dict):
_inner_err = _inner.get("error", {})
if isinstance(_inner_err, dict):
_metadata_msg = str(_inner_err.get("message") or "").lower()
except (json.JSONDecodeError, TypeError):
pass
if not _body_msg:
_body_msg = str(body.get("message") or "").lower()
# Combine all message sources for pattern matching
parts = [_raw_msg]
if _body_msg and _body_msg not in _raw_msg:
parts.append(_body_msg)
if _metadata_msg and _metadata_msg not in _raw_msg and _metadata_msg not in _body_msg:
parts.append(_metadata_msg)
error_msg = " ".join(parts)
provider_lower = (provider or "").strip().lower()
model_lower = (model or "").strip().lower()
def _result(reason: FailoverReason, **overrides) -> ClassifiedError:
defaults = {
"reason": reason,
"status_code": status_code,
"provider": provider,
"model": model,
"message": _extract_message(error, body),
}
defaults.update(overrides)
return ClassifiedError(**defaults)
# ── 1. Provider-specific patterns (highest priority) ────────────
# Provider content-policy / safety-filter block. The provider has made a
# deterministic refusal decision about THIS prompt — retrying unchanged
# just reproduces the same refusal and burns paid attempts. Must run
# before status-based classification so a 400 safety block isn't
# downgraded to a generic ``format_error`` and a status-less block
# (OpenAI Codex SDK can raise without one) isn't left in the retryable
# ``unknown`` bucket. See issue #18028.
if any(p in error_msg for p in _CONTENT_POLICY_BLOCKED_PATTERNS):
return _result(
FailoverReason.content_policy_blocked,
retryable=False,
should_fallback=True,
)
# Anthropic thinking block signature invalid (400).
# Don't gate on provider — OpenRouter proxies Anthropic errors, so the
# provider may be "openrouter" even though the error is Anthropic-specific.
# The message pattern ("signature" + "thinking") is unique enough.
if (
status_code == 400
and "signature" in error_msg
and "thinking" in error_msg
):
return _result(
FailoverReason.thinking_signature,
retryable=True,
should_compress=False,
)
# Anthropic long-context tier gate (429 "extra usage" + "long context")
if (
status_code == 429
and "extra usage" in error_msg
and "long context" in error_msg
):
return _result(
FailoverReason.long_context_tier,
retryable=True,
should_compress=True,
)
# Anthropic OAuth subscription rejects the 1M-context beta header.
# Observed error body: "The long context beta is not yet available for
# this subscription." Returned as HTTP 400 from native Anthropic when
# the subscription doesn't include 1M context, even though the request
# carries ``anthropic-beta: context-1m-2025-08-07``. The recovery path
# in run_agent.py rebuilds the Anthropic client with the beta stripped
# and retries once. Pattern is narrow enough that it won't collide with
# the 429 tier-gate pattern above (different status, different phrase).
if (
status_code == 400
and "long context beta" in error_msg
and "not yet available" in error_msg
):
return _result(
FailoverReason.oauth_long_context_beta_forbidden,
retryable=True,
should_compress=False,
)
# llama.cpp's ``json-schema-to-grammar`` converter (used by its OAI
# server to build GBNF tool-call parsers) rejects regex escape classes
# like ``\d``/``\w``/``\s`` and most ``format`` values. MCP servers
# routinely emit ``"pattern": "\\d{4}-\\d{2}-\\d{2}"`` for date/phone/
# email params. llama.cpp surfaces this as HTTP 400 with one of a few
# recognizable phrases; on match we strip ``pattern``/``format`` from
# ``self.tools`` in the retry loop and retry once. Cloud providers are
# unaffected — they accept these keywords and we never hit this branch.
if (
status_code == 400
and (
"error parsing grammar" in error_msg
or "json-schema-to-grammar" in error_msg
or (
"unable to generate parser" in error_msg
and "template" in error_msg
)
)
):
return _result(
FailoverReason.llama_cpp_grammar_pattern,
retryable=True,
should_compress=False,
)
# xAI Grok subscription entitlement errors.
#
# xAI returns "You have either run out of available resources or do not
# have an active Grok subscription" through two distinct code paths:
#
# • HTTP 403 — status_code is set; _classify_by_status (step 2) routes
# it to FailoverReason.auth correctly, and _is_entitlement_failure
# then prevents the credential-refresh loop.
#
# • SSE ``type=error`` frame — surfaced as _StreamErrorEvent with
# status_code=None. _classify_by_status is skipped entirely, and
# "grok subscription" / "out of available resources" appear in none
# of the message-pattern lists below. Without this guard the error
# falls through to FailoverReason.unknown (retryable=True), burning
# max_retries before the agent stops — and _is_entitlement_failure
# is never called because it only runs under FailoverReason.auth.
#
# Both X Premium+ and SuperGrok subscribers hit this path when their
# subscription tier does not cover the requested model or feature.
if (
"do not have an active grok subscription" in error_msg
or ("out of available resources" in error_msg and "grok" in error_msg)
):
return _result(
FailoverReason.auth,
retryable=False,
should_fallback=True,
)
# ── 2. HTTP status code classification ──────────────────────────
if status_code is not None:
classified = _classify_by_status(
status_code, error_msg, error_code, body,
provider=provider_lower, model=model_lower,
approx_tokens=approx_tokens, context_length=context_length,
num_messages=num_messages,
result_fn=_result,
)
if classified is not None:
return classified
# ── 3. Error code classification ────────────────────────────────
if error_code:
classified = _classify_by_error_code(error_code, error_msg, _result)
if classified is not None:
return classified
# ── 4. Message pattern matching (no status code) ────────────────
classified = _classify_by_message(
error_msg, error_type,
approx_tokens=approx_tokens,
context_length=context_length,
result_fn=_result,
)
if classified is not None:
return classified
# ── 5. SSL/TLS transient errors → retry as timeout (not compression) ──
# SSL alerts mid-stream are transport hiccups, not server-side context
# overflow signals. Classify before the disconnect check so a large
# session doesn't incorrectly trigger context compression when the real
# cause is a flaky TLS handshake. Also matches when the error is
# wrapped in a generic exception whose message string carries the SSL
# alert text but the type isn't ssl.SSLError (happens with some SDKs
# that re-raise without chaining).
if any(p in error_msg for p in _SSL_TRANSIENT_PATTERNS):
return _result(FailoverReason.timeout, retryable=True)
# ── 6. Server disconnect + large session → context overflow ─────
# Must come BEFORE generic transport error catch — a disconnect on
# a large session is more likely context overflow than a transient
# transport hiccup. Without this ordering, RemoteProtocolError
# always maps to timeout regardless of session size.
is_disconnect = any(p in error_msg for p in _SERVER_DISCONNECT_PATTERNS)
if is_disconnect and not status_code:
# Absolute token/message-count thresholds are only a proxy for smaller
# context windows. Large-context sessions can have hundreds of
# messages while still being far below their actual token budget.
is_large = approx_tokens > context_length * 0.6 or (
context_length <= 256000 and (approx_tokens > 120000 or num_messages > 200)
)
if is_large:
return _result(
FailoverReason.context_overflow,
retryable=True,
should_compress=True,
)
return _result(FailoverReason.timeout, retryable=True)
# ── 7. Transport / timeout heuristics ───────────────────────────
if error_type in _TRANSPORT_ERROR_TYPES or isinstance(error, (TimeoutError, ConnectionError, OSError)):
return _result(FailoverReason.timeout, retryable=True)
# ── 8. Fallback: unknown ────────────────────────────────────────
return _result(FailoverReason.unknown, retryable=True)
# ── Status code classification ──────────────────────────────────────────
def _classify_by_status(
status_code: int,
error_msg: str,
error_code: str,
body: dict,
*,
provider: str,
model: str,
approx_tokens: int,
context_length: int,
num_messages: int = 0,
result_fn,
) -> Optional[ClassifiedError]:
"""Classify based on HTTP status code with message-aware refinement."""
if status_code == 401:
# Not retryable on its own — credential pool rotation and
# provider-specific refresh (Codex, Anthropic, Nous) run before
# the retryability check in run_agent.py. If those succeed, the
# loop `continue`s. If they fail, retryable=False ensures we
# hit the client-error abort path (which tries fallback first).
return result_fn(
FailoverReason.auth,
retryable=False,
should_rotate_credential=True,
should_fallback=True,
)
if status_code == 403:
# OpenRouter 403 "key limit exceeded" is actually billing. Other
# providers also use 403 for account-plan or credit exhaustion.
if (
"key limit exceeded" in error_msg
or "spending limit" in error_msg
or any(p in error_msg for p in _BILLING_PATTERNS)
):
return result_fn(
FailoverReason.billing,
retryable=False,
should_rotate_credential=True,
should_fallback=True,
)
return result_fn(
FailoverReason.auth,
retryable=False,
should_fallback=True,
)
if status_code == 402:
return _classify_402(error_msg, result_fn)
if status_code == 404:
# Nous API currently surfaces HA/NAS credit depletion as a paid model
# becoming unavailable on the Free Tier, returned as 404 rather than
# 402. Treat that as entitlement/billing exhaustion, not a missing
# model, so the retry loop can show credit/top-up guidance.
if any(p in error_msg for p in _BILLING_PATTERNS):
return result_fn(
FailoverReason.billing,
retryable=False,
should_rotate_credential=True,
should_fallback=True,
)
# OpenRouter policy-block 404 — distinct from "model not found".
# The model exists; the user's account privacy setting excludes the
# only endpoint serving it. Falling back to another provider won't
# help (same account setting applies). The error body already
# contains the fix URL, so just surface it.
if any(p in error_msg for p in _PROVIDER_POLICY_BLOCKED_PATTERNS):
return result_fn(
FailoverReason.provider_policy_blocked,
retryable=False,
should_fallback=False,
)
if any(p in error_msg for p in _MODEL_NOT_FOUND_PATTERNS):
return result_fn(
FailoverReason.model_not_found,
retryable=False,
should_fallback=True,
)
# Generic 404 with no "model not found" signal — could be a wrong
# endpoint path (common with local llama.cpp / Ollama / vLLM when
# the URL is slightly misconfigured), a proxy routing glitch, or
# a transient backend issue. Classifying these as model_not_found
# silently falls back to a different provider and tells the model
# the model is missing, which is wrong and wastes a turn. Treat
# as unknown so the retry loop surfaces the real error instead.
return result_fn(
FailoverReason.unknown,
retryable=True,
)
if status_code == 413:
return result_fn(
FailoverReason.payload_too_large,
retryable=True,
should_compress=True,
)
if status_code == 429:
# Already checked long_context_tier above; this is a normal rate limit
return result_fn(
FailoverReason.rate_limit,
retryable=True,
should_rotate_credential=True,
should_fallback=True,
)
if status_code == 400:
return _classify_400(
error_msg, error_code, body,
provider=provider, model=model,
approx_tokens=approx_tokens,
context_length=context_length,
num_messages=num_messages,
result_fn=result_fn,
)
if status_code in {500, 502}:
# Some OpenAI-compatible gateways return request-validation errors
# with a 5xx status (codex.nekos.me returns 502 for unknown/
# unsupported parameters). These are deterministic — every retry
# gets the identical rejection — so the generic "5xx → retryable
# server_error" rule turns one bad request into a retry flood.
# Detect the unambiguous request-validation signals (in either the
# message text or the structured error code) and fail fast.
if (
any(p in error_msg for p in _REQUEST_VALIDATION_PATTERNS)
or error_code.lower() in {"invalid_request_error", "unknown_parameter",
"unsupported_parameter"}
):
return result_fn(
FailoverReason.format_error,
retryable=False,
should_fallback=True,
)
return result_fn(FailoverReason.server_error, retryable=True)
if status_code in {503, 529}:
return result_fn(FailoverReason.overloaded, retryable=True)
# Other 4xx — non-retryable
if 400 <= status_code < 500:
return result_fn(
FailoverReason.format_error,
retryable=False,
should_fallback=True,
)
# Other 5xx — retryable
if 500 <= status_code < 600:
return result_fn(FailoverReason.server_error, retryable=True)
return None
def _classify_402(error_msg: str, result_fn) -> ClassifiedError:
"""Disambiguate 402: billing exhaustion vs transient usage limit.
The key insight from OpenClaw: some 402s are transient rate limits
disguised as payment errors. "Usage limit, try again in 5 minutes"
is NOT a billing problem — it's a periodic quota that resets.
"""
# Check for transient usage-limit signals first
has_usage_limit = any(p in error_msg for p in _USAGE_LIMIT_PATTERNS)
has_transient_signal = any(p in error_msg for p in _USAGE_LIMIT_TRANSIENT_SIGNALS)
if has_usage_limit and has_transient_signal:
# Transient quota — treat as rate limit, not billing
return result_fn(
FailoverReason.rate_limit,
retryable=True,
should_rotate_credential=True,
should_fallback=True,
)
# Confirmed billing exhaustion
return result_fn(
FailoverReason.billing,
retryable=False,
should_rotate_credential=True,
should_fallback=True,
)
def _classify_400(
error_msg: str,
error_code: str,
body: dict,
*,
provider: str,
model: str,
approx_tokens: int,
context_length: int,
num_messages: int = 0,
result_fn,
) -> ClassifiedError:
"""Classify 400 Bad Request — context overflow, format error, or generic."""
# Multimodal tool content rejected from 400. Must be checked BEFORE
# image_too_large because the recovery is different (strip image parts
# from tool messages, mark the model as no-list-tool-content for the
# rest of the session) and BEFORE context_overflow because some of the
# patterns ("text is not set") are ambiguous in isolation but become
# specific when combined with a 400 on a request known to contain
# multimodal tool content.
if any(p in error_msg for p in _MULTIMODAL_TOOL_CONTENT_PATTERNS):
return result_fn(
FailoverReason.multimodal_tool_content_unsupported,
retryable=True,
)
# Image-too-large from 400 (Anthropic's 5 MB per-image check fires this way).
# Must be checked BEFORE context_overflow because messages can trip both
# patterns ("exceeds" + "image") and image-shrink is a cheaper recovery.
if any(p in error_msg for p in _IMAGE_TOO_LARGE_PATTERNS):
return result_fn(
FailoverReason.image_too_large,
retryable=True,
)
# Invalid encrypted reasoning replay blob (OpenAI Responses API). Must be
# checked BEFORE context_overflow because some surfaces emit messages that
# contain context-like phrasing ("encrypted content … could not be
# verified") which could otherwise trip the context_overflow heuristics.
# ``error_msg`` is lowercased upstream — match accordingly.
error_code_lower = (error_code or "").lower()
if (
error_code_lower == "invalid_encrypted_content"
or "invalid_encrypted_content" in error_msg
or (
"encrypted content for item" in error_msg
and "could not be verified" in error_msg
)
):
return result_fn(
FailoverReason.invalid_encrypted_content,
retryable=True,
should_fallback=False,
)
# Context overflow from 400
if any(p in error_msg for p in _CONTEXT_OVERFLOW_PATTERNS):
return result_fn(
FailoverReason.context_overflow,
retryable=True,
should_compress=True,
)
# Some providers return model-not-found as 400 instead of 404 (e.g. OpenRouter).
if any(p in error_msg for p in _PROVIDER_POLICY_BLOCKED_PATTERNS):
return result_fn(
FailoverReason.provider_policy_blocked,
retryable=False,
should_fallback=False,
)
if any(p in error_msg for p in _MODEL_NOT_FOUND_PATTERNS):
return result_fn(
FailoverReason.model_not_found,
retryable=False,
should_fallback=True,
)
# Some providers return rate limit / billing errors as 400 instead of 429/402.
# Check these patterns before falling through to format_error.
if any(p in error_msg for p in _RATE_LIMIT_PATTERNS):
return result_fn(
FailoverReason.rate_limit,
retryable=True,
should_rotate_credential=True,
should_fallback=True,
)
if any(p in error_msg for p in _BILLING_PATTERNS):
return result_fn(
FailoverReason.billing,
retryable=False,
should_rotate_credential=True,
should_fallback=True,
)
# Generic 400 + large session → probable context overflow
# Anthropic sometimes returns a bare "Error" message when context is too large
err_body_msg = ""
if isinstance(body, dict):
err_obj = body.get("error", {})
if isinstance(err_obj, dict):
err_body_msg = str(err_obj.get("message") or "").strip().lower()
# Responses API (and some providers) use flat body: {"message": "..."}
if not err_body_msg:
err_body_msg = str(body.get("message") or "").strip().lower()
is_generic = len(err_body_msg) < 30 or err_body_msg in {"error", ""}
# Absolute token/message-count thresholds are only a proxy for smaller
# context windows. Large-context sessions can have many messages while
# still being far below their actual token budget.
is_large = approx_tokens > context_length * 0.4 or (
context_length <= 256000 and (approx_tokens > 80000 or num_messages > 80)
)
if is_generic and is_large:
return result_fn(
FailoverReason.context_overflow,
retryable=True,
should_compress=True,
)
# Non-retryable format error
return result_fn(
FailoverReason.format_error,
retryable=False,
should_fallback=True,
)
# ── Error code classification ───────────────────────────────────────────
def _classify_by_error_code(
error_code: str, error_msg: str, result_fn,
) -> Optional[ClassifiedError]:
"""Classify by structured error codes from the response body."""
code_lower = error_code.lower()
if code_lower in {"resource_exhausted", "throttled", "rate_limit_exceeded"}:
return result_fn(
FailoverReason.rate_limit,
retryable=True,
should_rotate_credential=True,
)
if code_lower in {
"insufficient_quota",
"billing_not_active",
"payment_required",
"insufficient_credits",
"no_usable_credits",
"balance_depleted",
"model_not_supported_on_free_tier",
}:
return result_fn(
FailoverReason.billing,
retryable=False,
should_rotate_credential=True,
should_fallback=True,
)
if code_lower in {"model_not_found", "model_not_available", "invalid_model"}:
return result_fn(
FailoverReason.model_not_found,
retryable=False,
should_fallback=True,
)
if code_lower in {"context_length_exceeded", "max_tokens_exceeded"}:
return result_fn(
FailoverReason.context_overflow,
retryable=True,
should_compress=True,
)
if code_lower == "invalid_encrypted_content":
return result_fn(
FailoverReason.invalid_encrypted_content,
retryable=True,
should_fallback=False,
)
return None
# ── Message pattern classification ──────────────────────────────────────
def _classify_by_message(
error_msg: str,
error_type: str,
*,
approx_tokens: int,
context_length: int,
result_fn,
) -> Optional[ClassifiedError]:
"""Classify based on error message patterns when no status code is available."""
# Payload-too-large patterns (from message text when no status_code)
if any(p in error_msg for p in _PAYLOAD_TOO_LARGE_PATTERNS):
return result_fn(
FailoverReason.payload_too_large,
retryable=True,
should_compress=True,
)
# Multimodal tool content patterns (from message text when no status_code)
if any(p in error_msg for p in _MULTIMODAL_TOOL_CONTENT_PATTERNS):
return result_fn(
FailoverReason.multimodal_tool_content_unsupported,
retryable=True,
)
# Image-too-large patterns (from message text when no status_code)
if any(p in error_msg for p in _IMAGE_TOO_LARGE_PATTERNS):
return result_fn(
FailoverReason.image_too_large,
retryable=True,
)
# Usage-limit patterns need the same disambiguation as 402: some providers
# surface "usage limit" errors without an HTTP status code. A transient
# signal ("try again", "resets at", …) means it's a periodic quota, not
# billing exhaustion.
has_usage_limit = any(p in error_msg for p in _USAGE_LIMIT_PATTERNS)
if has_usage_limit:
has_transient_signal = any(p in error_msg for p in _USAGE_LIMIT_TRANSIENT_SIGNALS)
if has_transient_signal:
return result_fn(
FailoverReason.rate_limit,
retryable=True,
should_rotate_credential=True,
should_fallback=True,
)
return result_fn(
FailoverReason.billing,
retryable=False,
should_rotate_credential=True,
should_fallback=True,
)
# Billing patterns
if any(p in error_msg for p in _BILLING_PATTERNS):
return result_fn(
FailoverReason.billing,
retryable=False,
should_rotate_credential=True,
should_fallback=True,
)
# Rate limit patterns
if any(p in error_msg for p in _RATE_LIMIT_PATTERNS):
return result_fn(
FailoverReason.rate_limit,
retryable=True,
should_rotate_credential=True,
should_fallback=True,
)
# Context overflow patterns
if any(p in error_msg for p in _CONTEXT_OVERFLOW_PATTERNS):
return result_fn(
FailoverReason.context_overflow,
retryable=True,
should_compress=True,
)
# Auth patterns
# Auth errors should NOT be retried directly — the credential is invalid and
# retrying with the same key will always fail. Set retryable=False so the
# caller triggers credential rotation (should_rotate_credential=True) or
# provider fallback rather than an immediate retry loop.
if any(p in error_msg for p in _AUTH_PATTERNS):
return result_fn(
FailoverReason.auth,
retryable=False,
should_rotate_credential=True,
should_fallback=True,
)
# Provider policy-block (aggregator-side guardrail) — check before
# model_not_found so we don't mis-label as a missing model.
if any(p in error_msg for p in _PROVIDER_POLICY_BLOCKED_PATTERNS):
return result_fn(
FailoverReason.provider_policy_blocked,
retryable=False,
should_fallback=False,
)
# Model not found patterns
if any(p in error_msg for p in _MODEL_NOT_FOUND_PATTERNS):
return result_fn(
FailoverReason.model_not_found,
retryable=False,
should_fallback=True,
)
# Timeout message patterns — generic exception types (e.g. RuntimeError)
# raised by local shims or custom providers that internally wrap a
# subprocess/HTTP timeout. Classified as transport timeout so the retry
# loop rebuilds the client instead of treating the turn as an empty
# model response.
if any(p in error_msg for p in _TIMEOUT_MESSAGE_PATTERNS):
return result_fn(FailoverReason.timeout, retryable=True)
return None
# ── Helpers ─────────────────────────────────────────────────────────────
def _extract_status_code(error: Exception) -> Optional[int]:
"""Walk the error and its cause chain to find an HTTP status code."""
current = error
for _ in range(5): # Max depth to prevent infinite loops
code = getattr(current, "status_code", None)
if isinstance(code, int):
return code
# Some SDKs use .status instead of .status_code
code = getattr(current, "status", None)
if isinstance(code, int) and 100 <= code < 600:
return code
# Walk cause chain
cause = getattr(current, "__cause__", None) or getattr(current, "__context__", None)
if cause is None or cause is current:
break
current = cause
return None
def _extract_error_body(error: Exception) -> dict:
"""Extract the structured error body from an SDK exception."""
body = getattr(error, "body", None)
if isinstance(body, dict):
return body
# Some errors have .response.json()
response = getattr(error, "response", None)
if response is not None:
try:
json_body = response.json()
if isinstance(json_body, dict):
return json_body
except Exception:
pass
return {}
def _extract_error_code(body: dict) -> str:
"""Extract an error code string from the response body."""
if not body:
return ""
def _code_from_payload(payload) -> str:
"""Extract a code/type from a nested error payload dict (defensive)."""
if not isinstance(payload, dict):
return ""
payload_error = payload.get("error", {})
if isinstance(payload_error, dict):
nested = payload_error.get("code") or payload_error.get("type") or ""
if isinstance(nested, str) and nested.strip() and nested.strip() != "400":
return nested.strip()
code = payload.get("code") or payload.get("error_code") or ""
if isinstance(code, (str, int)):
text = str(code).strip()
if text and text != "400":
return text
return ""
error_obj = body.get("error", {})
if isinstance(error_obj, dict):
code = error_obj.get("code") or error_obj.get("type") or ""
if isinstance(code, str) and code.strip() and code.strip() != "400":
return code.strip()
# Some providers wrap the real JSON error body as a string inside
# error.message — peek into it for a nested code (e.g. Responses API
# surfaces ``invalid_encrypted_content`` this way).
message = error_obj.get("message")
if isinstance(message, str) and message.strip().startswith("{"):
import json
try:
inner = json.loads(message)
except (json.JSONDecodeError, TypeError):
inner = None
nested_code = _code_from_payload(inner)
if nested_code:
return nested_code
# Top-level code
code = body.get("code") or body.get("error_code") or ""
if isinstance(code, (str, int)):
text = str(code).strip()
if text and text != "400":
return text
return ""
def _extract_message(error: Exception, body: dict) -> str:
"""Extract the most informative error message."""
# Try structured body first
if body:
error_obj = body.get("error", {})
if isinstance(error_obj, dict):
msg = error_obj.get("message", "")
if isinstance(msg, str) and msg.strip():
return msg.strip()[:500]
msg = body.get("message", "")
if isinstance(msg, str) and msg.strip():
return msg.strip()[:500]
# Fallback to str(error)
return str(error)[:500]