hermes-agent/.github/ISSUE_TEMPLATE/setup_help.yml
Teknium 8369bc9db2
Add hermes debug share instructions to all issue templates
- bug_report.yml: Add required Debug Report section with hermes debug share
  and /debug instructions, make OS/Python/Hermes version optional (covered
  by debug report), demote old logs field to optional supplementary
- setup_help.yml: Replace hermes doctor reference with hermes debug share,
  add Debug Report section with fallback chain (debug share -> --local -> doctor)
- feature_request.yml: Add optional Debug Report section for environment context

All templates now guide users to run hermes debug share (or /debug in chat)
and paste the resulting paste.rs links, giving maintainers system info,
config, and recent logs in one step.
2026-04-13 19:08:56 -07:00

112 lines
3.7 KiB
YAML

name: "🔧 Setup / Installation Help"
description: Having trouble installing or configuring Hermes? Ask here.
title: "[Setup]: "
labels: ["setup"]
body:
- type: markdown
attributes:
value: |
Sorry you're having trouble! Please fill out the details below so we can help.
**Quick checks first:**
- Run `hermes debug share` and paste the links in the Debug Report section below
- If you're in a chat session, you can use `/debug` instead — it does the same thing
- Try `hermes update` to get the latest version
- Check the [README troubleshooting section](https://github.com/NousResearch/hermes-agent#troubleshooting)
- For general questions, consider the [Nous Research Discord](https://discord.gg/NousResearch) for faster help
- type: textarea
id: description
attributes:
label: What's Going Wrong?
description: Describe what you're trying to do and where it fails.
placeholder: |
I ran `hermes setup` and selected Nous Portal, but when I try to
start the gateway I get...
validations:
required: true
- type: textarea
id: steps
attributes:
label: Steps Taken
description: What did you do? Include the exact commands you ran.
placeholder: |
1. Ran the install script: `curl -fsSL ... | bash`
2. Ran `hermes setup` and chose "Quick setup"
3. Selected OpenRouter, entered API key
4. Ran `hermes chat` and got error...
validations:
required: true
- type: dropdown
id: install-method
attributes:
label: Installation Method
options:
- Install script (curl | bash)
- Manual clone + pip/uv install
- PowerShell installer (Windows)
- Docker
- Other
validations:
required: true
- type: input
id: os
attributes:
label: Operating System
placeholder: Ubuntu 24.04 / macOS 15.2 / Windows 11
validations:
required: true
- type: input
id: python-version
attributes:
label: Python Version
description: Output of `python --version` (or `python3 --version`)
placeholder: "3.11.9"
- type: input
id: hermes-version
attributes:
label: Hermes Version
description: Output of `hermes version` (if install got that far)
placeholder: "2.1.0"
- type: textarea
id: debug-report
attributes:
label: Debug Report
description: |
Run `hermes debug share` from your terminal and paste the links it prints here.
This uploads your system info, config, and recent logs to a paste service automatically.
If you're in an interactive chat session, you can also use the `/debug` slash command — it does the same thing.
If the upload fails or install didn't get that far, run `hermes debug share --local` and paste the output directly.
If even that doesn't work, run `hermes doctor` and paste that output instead.
placeholder: |
Report https://paste.rs/abc123
agent.log https://paste.rs/def456
gateway.log https://paste.rs/ghi789
render: shell
- type: textarea
id: error-output
attributes:
label: Full Error Output
description: Paste the complete error message or traceback. This will be auto-formatted.
render: shell
validations:
required: true
- type: textarea
id: tried
attributes:
label: What I've Already Tried
description: List any fixes or workarounds you've already attempted.
placeholder: |
- Ran `hermes update`
- Tried reinstalling with `pip install -e ".[all]"`
- Checked that OPENROUTER_API_KEY is set in ~/.hermes/.env