The MiniMax output-layer safety filter surfaces the error verbatim as
`output new_sensitive (1027)` (sometimes with additional provider
wrapping like 'Stream stalled mid tool-call: output new_sensitive (1027)').
When the model emits a large tool-call argument block, the upstream
filter trips and the SSE stream is truncated mid-flight, producing
'stream stalled mid tool-call' errors. Until now this case was
misclassified and retried 3x on the same provider, reproducing the same
refusal and burning paid attempts.
Adding `new_sensitive` to `_CONTENT_POLICY_BLOCKED_PATTERNS` routes
it through the existing is_client_error path: skip 3x retry, activate
configured fallback model immediately, surface a clear provider-safety
message to the user.
Refs #32421
* fix(agent): fallback immediately on provider content-policy blocks
Provider safety-filter refusals (e.g. OpenAI Codex 'flagged for possible
cybersecurity risk', OpenAI moderation 'violates our usage policies',
Anthropic safety-system rejections, Azure content_filter) are
deterministic decisions about a specific prompt. Retrying the same
prompt up to api_max_retries times just reproduces the same refusal and
burns paid attempts before surfacing the generic 'API failed after 3
retries — <provider message>' to Telegram / cron with no indication that
the failure came from the model provider rather than Hermes itself.
Classify these as a new FailoverReason.content_policy_blocked
(non-retryable, should_fallback=True) and route them through the
existing is_client_error path so the loop:
- skips the 3x retry backoff
- activates a configured fallback model immediately
- emits a clear provider-safety message to the user (not the generic
'Non-retryable error (HTTP None)') and surfaces actionable guidance
when no fallback is configured (rephrase, narrow context, or set
fallback_model in hermes config)
- returns a final_response that explicitly tells the user this came
from the model provider, so gateway delivery is unambiguous and
cron last_status reflects the safety block rather than a vague
'agent reported failure'
Patterns are intentionally narrow — verbatim refusal phrasings keyed to
specific provider safety pipelines, not generic words like 'policy' or
'violation' that would collide with billing / format / auth errors.
Regression guards in test_18028_content_policy_blocked.py verify
billing 402s, generic 400s, and OpenRouter account-level
provider_policy_blocked remain distinct classifications.
Salvaged from #18164 onto current main (file restructure: loop logic
moved from run_agent.py to agent/conversation_loop.py, _emit_status →
_buffer_status), broadened patterns beyond the original OpenAI Codex
cybersecurity case to cover OpenAI moderation, Anthropic safety system,
and Azure content_filter; added user-actionable guidance and a clear
final_response so cron/gateway surfaces the policy block instead of a
generic non-retryable error, and added a regression-guard test module
mirroring the is_client_error predicate.
Addresses #18028.
Co-authored-by: Kuan-Chieh Huang <kchuang1015@users.noreply.github.com>
* chore: add kchuang1015 to AUTHOR_MAP
---------
Co-authored-by: Kuan-Chieh Huang <kchuang1015@users.noreply.github.com>
