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docs: comprehensive rewrite of all messaging platform setup guides

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All four platform guides rewritten from thin ~60-line summaries to
comprehensive step-by-step setup guides with current (2025-2026) info:

telegram.md (74 → 196 lines):
- Full BotFather walkthrough with customization commands
- Privacy mode section with critical group chat gotcha
- Multiple user ID discovery methods
- Voice message setup (Whisper STT + TTS bubbles + ffmpeg)
- Group chat usage patterns and admin mode
- Recent Bot API features (privacy policy requirement, streaming)
- Troubleshooting table (6 issues)

discord.md (57 → 260 lines):
- Complete Developer Portal walkthrough (application, bot, intents)
- Detailed Privileged Gateway Intents section with warning about
  Message Content Intent being #1 failure cause
- Invite URL generation via Installation tab (new 2024) and manual
- Permission integer calculation (274878286912 recommended)
- Developer Mode user ID discovery
- Bot behavior documentation (DMs, channels, no-prefix)
- Troubleshooting table (6 issues)

slack.md (57 → 214 lines):
- Warning about classic Slack apps deprecated since March 2025
- Full scope tables (required + optional) with purposes
- Socket Mode setup with App-Level Token (xapp-)
- Event Subscriptions configuration
- User ID discovery via profile
- Two-token architecture explained (xoxb- + xapp-)
- Troubleshooting table

whatsapp.md (77 → 193 lines):
- Clarified whatsapp-web.js (not Business API) with ban risk warnings
- Linux Chromium dependencies (Debian + Fedora)
- Setup wizard QR code scanning workflow
- Session persistence with LocalAuth
- Second phone number options with cost table
- WhatsApp Web protocol update warnings
- Troubleshooting table (7 issues)

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website/docs/user-guide/messaging/telegram.md
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@ -1,51 +1,144 @@
---
sidebar_position: 2
sidebar_position: 1
title: "Telegram"
description: "Set up Hermes Agent as a Telegram bot"
---
# Telegram Setup
Connect Hermes Agent to Telegram so you can chat from your phone, send voice memos, and receive scheduled task results.
Hermes Agent integrates with Telegram as a full-featured conversational bot. Once connected, you can chat with your agent from any device, send voice memos that get auto-transcribed, receive scheduled task results, and use the agent in group chats. The integration is built on [python-telegram-bot](https://python-telegram-bot.org/) and supports text, voice, images, and file attachments.
## Setup Steps
## Step 1: Create a Bot via BotFather
1. **Create a bot:** Message [@BotFather](https://t.me/BotFather) on Telegram, use `/newbot`
2. **Get your user ID:** Message [@userinfobot](https://t.me/userinfobot) — it replies with your numeric ID
3. **Configure:** Run `hermes gateway setup` and select Telegram, or add to `~/.hermes/.env` manually:
Every Telegram bot requires an API token issued by [@BotFather](https://t.me/BotFather), Telegram's official bot management tool.
```bash
TELEGRAM_BOT_TOKEN=123456:ABC-DEF...
TELEGRAM_ALLOWED_USERS=YOUR_USER_ID # Comma-separated for multiple users
1. Open Telegram and search for **@BotFather**, or visit [t.me/BotFather](https://t.me/BotFather)
2. Send `/newbot`
3. Choose a **display name** (e.g., "Hermes Agent") — this can be anything
4. Choose a **username** — this must be unique and end in `bot` (e.g., `my_hermes_bot`)
5. BotFather replies with your **API token**. It looks like this:
```
123456789:ABCdefGHIjklMNOpqrSTUvwxYZ
```
4. **Start the gateway:**
:::warning
Keep your bot token secret. Anyone with this token can control your bot. If it leaks, revoke it immediately via `/revoke` in BotFather.
:::
## Step 2: Customize Your Bot (Optional)
These BotFather commands improve the user experience. Message @BotFather and use:
| Command | Purpose |
|---------|---------|
| `/setdescription` | The "What can this bot do?" text shown before a user starts chatting |
| `/setabouttext` | Short text on the bot's profile page |
| `/setuserpic` | Upload an avatar for your bot |
| `/setcommands` | Define the command menu (the `/` button in chat) |
| `/setprivacy` | Control whether the bot sees all group messages (see Step 3) |
:::tip
For `/setcommands`, a useful starting set:
```
help - Show help information
new - Start a new conversation
sethome - Set this chat as the home channel
```
:::
## Step 3: Privacy Mode (Critical for Groups)
Telegram bots have a **privacy mode** that is **enabled by default**. This is the single most common source of confusion when using bots in groups.
**With privacy mode ON**, your bot can only see:
- Messages that start with a `/` command
- Replies directly to the bot's own messages
- Service messages (member joins/leaves, pinned messages, etc.)
- Messages in channels where the bot is an admin
**With privacy mode OFF**, the bot receives every message in the group.
### How to disable privacy mode
1. Message **@BotFather**
2. Send `/mybots`
3. Select your bot
4. Go to **Bot Settings → Group Privacy → Turn off**
:::warning
**You must remove and re-add the bot to any group** after changing the privacy setting. Telegram caches the privacy state when a bot joins a group, and it will not update until the bot is removed and re-added.
:::
:::tip
An alternative to disabling privacy mode: promote the bot to **group admin**. Admin bots always receive all messages regardless of the privacy setting, and this avoids needing to toggle the global privacy mode.
:::
## Step 4: Find Your User ID
Hermes Agent uses numeric Telegram user IDs to control access. Your user ID is **not** your username — it's a number like `123456789`.
**Method 1 (recommended):** Message [@userinfobot](https://t.me/userinfobot) — it instantly replies with your user ID.
**Method 2:** Message [@get_id_bot](https://t.me/get_id_bot) — another reliable option.
Save this number; you'll need it for the next step.
## Step 5: Configure Hermes
### Option A: Interactive Setup (Recommended)
```bash
hermes gateway setup
```
Select **Telegram** when prompted. The wizard asks for your bot token and allowed user IDs, then writes the configuration for you.
### Option B: Manual Configuration
Add the following to `~/.hermes/.env`:
```bash
TELEGRAM_BOT_TOKEN=123456789:ABCdefGHIjklMNOpqrSTUvwxYZ
TELEGRAM_ALLOWED_USERS=123456789 # Comma-separated for multiple users
```
### Start the Gateway
```bash
hermes gateway
```
## Optional: Home Channel
The bot should come online within seconds. Send it a message on Telegram to verify.
Set a home channel for cron job delivery:
## Home Channel
Use the `/sethome` command in any Telegram chat (DM or group) to designate it as the **home channel**. Scheduled tasks (cron jobs) deliver their results to this channel.
You can also set it manually in `~/.hermes/.env`:
```bash
TELEGRAM_HOME_CHANNEL=-1001234567890
TELEGRAM_HOME_CHANNEL_NAME="My Notes"
```
Or use the `/sethome` command in any Telegram chat to set it dynamically.
:::tip
Group chat IDs are negative numbers (e.g., `-1001234567890`). Your personal DM chat ID is the same as your user ID.
:::
## Voice Messages
Voice messages sent on Telegram are automatically transcribed using OpenAI's Whisper API and injected as text into the conversation. Requires `VOICE_TOOLS_OPENAI_KEY` in `~/.hermes/.env`.
### Incoming Voice (Speech-to-Text)
### Voice Bubbles (TTS)
Voice messages you send on Telegram are automatically transcribed using OpenAI's Whisper API and injected as text into the conversation. This requires `VOICE_TOOLS_OPENAI_KEY` in `~/.hermes/.env`.
When the agent generates audio via text-to-speech, it's delivered as native Telegram voice bubbles (the round, inline-playable kind).
### Outgoing Voice (Text-to-Speech)
When the agent generates audio via TTS, it's delivered as native Telegram **voice bubbles** — the round, inline-playable kind.
- **OpenAI and ElevenLabs** produce Opus natively — no extra setup needed
- **Edge TTS** (the default free provider) outputs MP3 and needs **ffmpeg** to convert to Opus:
- **Edge TTS** (the default free provider) outputs MP3 and requires **ffmpeg** to convert to Opus:
```bash
# Ubuntu/Debian
@ -55,7 +148,34 @@ sudo apt install ffmpeg
brew install ffmpeg
```
Without ffmpeg, Edge TTS audio is sent as a regular audio file (still playable, but rectangular player instead of voice bubble).
Without ffmpeg, Edge TTS audio is sent as a regular audio file (still playable, but uses the rectangular player instead of a voice bubble).
Configure the TTS provider in your `config.yaml` under the `tts.provider` key.
## Group Chat Usage
Hermes Agent works in Telegram group chats with a few considerations:
- **Privacy mode** determines what messages the bot can see (see [Step 3](#step-3-privacy-mode-critical-for-groups))
- When privacy mode is on, **@mention the bot** (e.g., `@my_hermes_bot what's the weather?`) or **reply to its messages** to interact
- When privacy mode is off (or bot is admin), the bot sees all messages and can participate naturally
- `TELEGRAM_ALLOWED_USERS` still applies — only authorized users can trigger the bot, even in groups
## Recent Bot API Features (2024–2025)
- **Privacy policy:** Telegram now requires bots to have a privacy policy. Set one via BotFather with `/setprivacy_policy`, or Telegram may auto-generate a placeholder. This is particularly important if your bot is public-facing.
- **Message streaming:** Bot API 9.x added support for streaming long responses, which can improve perceived latency for lengthy agent replies.
## Troubleshooting
| Problem | Solution |
|---------|----------|
| Bot not responding at all | Verify `TELEGRAM_BOT_TOKEN` is correct. Check `hermes gateway` logs for errors. |
| Bot responds with "unauthorized" | Your user ID is not in `TELEGRAM_ALLOWED_USERS`. Double-check with @userinfobot. |
| Bot ignores group messages | Privacy mode is likely on. Disable it (Step 3) or make the bot a group admin. **Remember to remove and re-add the bot after changing privacy.** |
| Voice messages not transcribed | Check that `VOICE_TOOLS_OPENAI_KEY` is set and valid in `~/.hermes/.env`. |
| Voice replies are files, not bubbles | Install `ffmpeg` (needed for Edge TTS Opus conversion). |
| Bot token revoked/invalid | Generate a new token via `/revoke` then `/newbot` or `/token` in BotFather. Update your `.env` file. |
## Exec Approval
@ -68,7 +188,9 @@ Reply "yes"/"y" to approve or "no"/"n" to deny.
## Security
:::warning
Always set `TELEGRAM_ALLOWED_USERS` to restrict who can use the bot. Without it, the gateway denies all users by default.
Always set `TELEGRAM_ALLOWED_USERS` to restrict who can interact with your bot. Without it, the gateway denies all users by default as a safety measure.
:::
You can also use [DM pairing](/user-guide/messaging#dm-pairing-alternative-to-allowlists) for a more dynamic approach.
Never share your bot token publicly. If compromised, revoke it immediately via BotFather's `/revoke` command.
For more details, see the [Security documentation](/user-guide/security). You can also use [DM pairing](/user-guide/messaging#dm-pairing-alternative-to-allowlists) for a more dynamic approach to user authorization.