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fix(gateway): add media download retry to Mattermost, Slack, and base cache (#3323)

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* fix(gateway): add media download retry to Mattermost, Slack, and base cache

Media downloads on Mattermost and Slack fail permanently on transient
errors (timeouts, 429 rate limits, 5xx server errors). Telegram and
WhatsApp already have retry logic, but these platforms had single-attempt
downloads with hardcoded 30s timeouts.

Changes:
- base.py cache_image_from_url: add retry with exponential backoff
  (covers Signal and any platform using the shared cache helper)
- mattermost.py _send_media_url: retry on 429/5xx/timeout (3 attempts)
- slack.py _download_slack_file: retry on timeout/5xx (3 attempts)
- slack.py _download_slack_file_bytes: same retry pattern

* test: add tests for media download retry

---------

Co-authored-by: dieutx <dangtc94@gmail.com>
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Teknium 2026-03-26 19:33:18 -07:00 • committed by GitHub
parent 58ca875e19
commit a2847ea7f0
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4 changed files with 672 additions and 42 deletions
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72
gateway/platforms/slack.py
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@ -819,33 +819,65 @@ class SlackAdapter(BasePlatformAdapter):
await self.handle_message(event)
async def _download_slack_file(self, url: str, ext: str, audio: bool = False) -> str:
"""Download a Slack file using the bot token for auth."""
"""Download a Slack file using the bot token for auth, with retry."""
import asyncio
import httpx
bot_token = self.config.token
async with httpx.AsyncClient(timeout=30.0, follow_redirects=True) as client:
response = await client.get(
url,
headers={"Authorization": f"Bearer {bot_token}"},
)
response.raise_for_status()
last_exc = None
if audio:
from gateway.platforms.base import cache_audio_from_bytes
return cache_audio_from_bytes(response.content, ext)
else:
from gateway.platforms.base import cache_image_from_bytes
return cache_image_from_bytes(response.content, ext)
async with httpx.AsyncClient(timeout=30.0, follow_redirects=True) as client:
for attempt in range(3):
try:
response = await client.get(
url,
headers={"Authorization": f"Bearer {bot_token}"},
)
response.raise_for_status()
if audio:
from gateway.platforms.base import cache_audio_from_bytes
return cache_audio_from_bytes(response.content, ext)
else:
from gateway.platforms.base import cache_image_from_bytes
return cache_image_from_bytes(response.content, ext)
except (httpx.TimeoutException, httpx.HTTPStatusError) as exc:
last_exc = exc
if isinstance(exc, httpx.HTTPStatusError) and exc.response.status_code < 429:
raise
if attempt < 2:
logger.debug("Slack file download retry %d/2 for %s: %s",
attempt + 1, url[:80], exc)
await asyncio.sleep(1.5 * (attempt + 1))
continue
raise
raise last_exc
async def _download_slack_file_bytes(self, url: str) -> bytes:
"""Download a Slack file and return raw bytes."""
"""Download a Slack file and return raw bytes, with retry."""
import asyncio
import httpx
bot_token = self.config.token
last_exc = None
async with httpx.AsyncClient(timeout=30.0, follow_redirects=True) as client:
response = await client.get(
url,
headers={"Authorization": f"Bearer {bot_token}"},
)
response.raise_for_status()
return response.content
for attempt in range(3):
try:
response = await client.get(
url,
headers={"Authorization": f"Bearer {bot_token}"},
)
response.raise_for_status()
return response.content
except (httpx.TimeoutException, httpx.HTTPStatusError) as exc:
last_exc = exc
if isinstance(exc, httpx.HTTPStatusError) and exc.response.status_code < 429:
raise
if attempt < 2:
logger.debug("Slack file download retry %d/2 for %s: %s",
attempt + 1, url[:80], exc)
await asyncio.sleep(1.5 * (attempt + 1))
continue
raise
raise last_exc