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fix(xai-oauth): rewrite entitlement-403 hint to not accuse subscribers (#26666)
PR #26644 confidently told users "xAI OAuth account lacks SuperGrok / X Premium entitlement" on any 403 from xAI's permission-denied surface. But that body is returned for at least four distinct causes that Hermes cannot distinguish from the wire: * Account has no Grok subscription at all * Account has SuperGrok but the tier doesn't include the requested model (e.g. grok-4.3 needs SuperGrok Heavy) * Monthly quota for the subscribed tier is exhausted * SuperGrok is active but the API access add-on isn't enabled Don Piedro pushed back that he IS subscribed yet still hit this. Picking the worst-case interpretation ("you're not subscribed") reads as wrong and insulting to subscribers, and points them at a fix they already did. New wording lists all 4 possibilities and points at https://grok.com/?_s=usage where the user can check which applies. The detection logic and credential-pool short-circuit (PR #26664) are unchanged — only the user-facing wording is rephrased.
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2 changed files with 69 additions and 17 deletions
42
run_agent.py
42
run_agent.py
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@ -5006,23 +5006,35 @@ class AIAgent:
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@staticmethod
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def _decorate_xai_entitlement_error(detail: str) -> str:
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"""Append a friendly hint when xAI's OAuth surface returns an
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entitlement-shaped error.
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"""Append a neutral hint when xAI's OAuth surface returns the
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permission-denied 403.
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xAI's ``/v1/responses`` endpoint replies to OAuth tokens that lack a
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SuperGrok / X Premium subscription with HTTP 403 carrying a body like::
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xAI's ``/v1/responses`` endpoint replies to several distinct failure
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modes with the SAME body::
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{"code": "The caller does not have permission to execute the
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specified operation", "error": "You have either run out of
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available resources or do not have an active Grok subscription.
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Manage subscriptions at https://grok.com/..."}
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Manage subscriptions at https://grok.com/?_s=usage or subscribe
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at https://grok.com/supergrok"}
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The raw text is useful but the action the user needs to take (subscribe
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on grok.com, or switch providers with ``/model``) isn't obvious from
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the wire format. Detect the entitlement shape and append a hint.
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That body covers at least four real causes we cannot distinguish
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without more info from xAI:
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Matched once per detail string — won't double-decorate if the upstream
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already concatenated the same text.
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* Account has no Grok subscription at all
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* Account has SuperGrok but the tier doesn't include the requested
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model (e.g. grok-4.3 needs SuperGrok Heavy)
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* Monthly quota for the subscribed tier is exhausted (the
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``?_s=usage`` URL hints at this)
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* SuperGrok is active but the API access add-on isn't enabled
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Picking one ("you're not subscribed") is wrong for the other three
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and reads as insulting to subscribers. Surface the raw xAI text
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verbatim and point at https://grok.com/?_s=usage where the user
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can see WHICH of those four it is.
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Matched once per detail string — won't double-decorate if the
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upstream already concatenated the same text.
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"""
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if not detail:
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return detail
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@ -5035,11 +5047,15 @@ class AIAgent:
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if not is_entitlement:
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return detail
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hint = (
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" — xAI OAuth account lacks SuperGrok / X Premium entitlement for "
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"this model. Subscribe at https://grok.com or run `/model` to "
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" — xAI rejected the request on this OAuth account. Could be a "
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"missing subscription, a tier that doesn't include this model, an "
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"exhausted quota, or API access not enabled. Check "
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"https://grok.com/?_s=usage to see which, or run `/model` to "
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"switch providers."
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)
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if hint.strip() in detail:
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# Idempotency: detect prior decoration by a substring unique to the
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# hint (not present in xAI's own body text).
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if "Could be a missing subscription" in detail:
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return detail
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return f"{detail}{hint}"
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@ -163,7 +163,12 @@ def test_codex_stream_postlude_error_still_falls_back():
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def test_summarize_api_error_decorates_xai_entitlement_403():
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"""xAI's OAuth 403 must end with the subscribe-or-switch hint."""
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"""xAI's OAuth 403 must end with the neutral 4-cause hint.
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Wording is deliberately ambiguous because xAI returns the SAME body for:
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no subscription, wrong tier, exhausted quota, or API access not enabled.
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Picking one (e.g. "you're not subscribed") would insult subscribers.
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"""
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from run_agent import AIAgent
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error = RuntimeError(
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@ -173,10 +178,39 @@ def test_summarize_api_error_decorates_xai_entitlement_403():
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"subscriptions at https://grok.com'}"
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)
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summary = AIAgent._summarize_api_error(error)
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# The original xAI text must survive — it's still useful diagnostic info.
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assert "do not have an active Grok subscription" in summary
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assert "SuperGrok" in summary
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# The hint must NOT confidently assert "lacks subscription"; it must
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# acknowledge the 4 possible causes.
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assert "Could be a missing subscription" in summary
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assert "tier that doesn't include this model" in summary
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assert "exhausted quota" in summary
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assert "API access not enabled" in summary
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# The hint must point at the usage page where the user can verify which.
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assert "https://grok.com/?_s=usage" in summary
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# Switching providers is still a valid escape hatch.
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assert "/model" in summary
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assert "https://grok.com" in summary
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def test_summarize_api_error_does_not_accuse_subscribers():
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"""Hint must not confidently say the user has no subscription.
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Don Piedro reported his subscription is active. The hint must not
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contradict him — it must list all 4 possible causes and let him
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check which one applies.
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"""
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from run_agent import AIAgent
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error = RuntimeError(
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"HTTP 403: do not have an active Grok subscription"
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)
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summary = AIAgent._summarize_api_error(error)
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# MUST NOT contain language that assumes the user is unsubscribed.
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assert "lacks SuperGrok" not in summary
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assert "lacks subscription" not in summary
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assert "your account doesn't have" not in summary.lower()
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# MUST contain the neutral framing.
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assert "Could be" in summary or "could be" in summary
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def test_summarize_api_error_decorates_xai_body_message():
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@ -197,7 +231,7 @@ def test_summarize_api_error_decorates_xai_body_message():
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summary = AIAgent._summarize_api_error(_XaiErr("403"))
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assert "HTTP 403" in summary
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assert "SuperGrok / X Premium" in summary
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assert "Could be a missing subscription" in summary
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def test_summarize_api_error_idempotent_for_entitlement_hint():
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@ -208,6 +242,8 @@ def test_summarize_api_error_idempotent_for_entitlement_hint():
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once = AIAgent._decorate_xai_entitlement_error(raw)
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twice = AIAgent._decorate_xai_entitlement_error(once)
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assert once == twice
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# Sanity: the hint did fire on the first pass.
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assert "Could be a missing subscription" in once
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def test_summarize_api_error_passes_through_unrelated_errors():
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